Frequently Asked Questions


How do I know if I am eligible to get a volunteer?

PTH offers non-medical support to people of any age living with a progressive life-limiting illness, whether or not the individual is pursuing curative treatment. After a brief intake, the Coordinator of Volunteers and Client Services will assess your family’s situation, needs, and challenges along with PTH’s ability to assist. If the assessment indicates that your family is eligible for services, a trained volunteer will be matched to your family based on those needs.

Do you need to have a medical primary care giver before admission to Pine Tree Hospice?

A medical primary care giver is not required.  Referrals may come from anyone.

Does my choice of treatment options restrict my eligibility for a visit from a Pine Tree Hospice volunteer?

There are no restrictions on your choice of treatment options; aggressive or palliative (comfort measures).

Is there a cost to me for these services?

Volunteers from Pine Tree Hospice and all services are free of charge!!!

Do I have to be at home to get hospice care?

Pine Tree Hospice volunteers are available to provide services almost anywhere… at home, in hospitals, or other medical facilities.

What does an indirect care volunteer do?

Some examples of how indirect care volunteers can assist… Becoming an indirect care volunteer requires a 4 hour orientation to Hospice.

What does a direct care volunteer do?

Some examples of how direct care volunteers serve clients and their families are to… Becoming a direct care volunteer requires completion of a 20 hour training.

I am a caregiver. Does Pine Tree Hospice have anything to help me?

Pine Tree Hospice offers our “Caring for the Caregiver” program, which provides workshops and events from September through June. These events are for all caregivers—past or present, personal or professional.

I already lost my loved one. Can I use PTH services?

PTH offers bereavement support and resources through peer support groups and our lending library.
These supports are for children and adults, whether the death of the loved one was in the recent past or years ago.

When do the bereavement support groups meet?

The Nights of Service program for children and families runs for six weeks in the spring and in the fall.
The evening adult group meets year round on the second and fourth Wednesday of the month from 6:30-7:30 pm. at the PTH office.

The Lunch & Learn adult program meets on the second Tuesday of each month, September through May, from 11:00 to 1:00 pm.

Who can attend the bereavement peer support groups?

Anyone who is grieving a death can receive support, even if the person who died was not a Hospice client. The Nights of Service program is open to children ages 3 to 18 as well as their guardians.

Does the death have to be recent for someone to participate in the bereavement services?

Grief is unique for everyone and the intensity and duration of grief is different for each person.
The time to receive support is when the bereaved person feels the need – whether the death occurred weeks, months, or even years ago.

Does Pine Tree Hospice provide therapy?

Our bereavement peer support groups are not therapy. Trained volunteers create a safe place for participants to share their thoughts, feelings, and experiences with others who are also grieving a death.

What happens in a support group?

Adults usually sit, talk, and listen to each other, while kids groups tend to involve a lot of play and activities. No two groups are ever exactly the same, though, and can be very different from week to week.

If I join a bereavement group, how long do I stay?

 Individuals can join a group at any time and participate as long as they need.  Most groups are ongoing, with certain breaks scheduled throughout the year to accommodate holidays, school vacations, etc.

The Nights of Service program is a six-week, closed group, meaning that the same participants attend each week.

How do I know if bereavement support groups are right for me?

Anyone who is interested in bereavement support groups can call the PTH office to schedule an appointment with a trained volunteer.  The volunteer will talk about their needs and whether the programs are right for them or their families.

Is PTH funded by insurance companies and federal or state government?

PTH receives no federal, no state, and no insurance funding. It is supported through grants, foundations, fundraising, and donations from generous people like YOU.

How can I help Pine Tree Hospice?

There are so many opportunities to help including:

How can I get the Pine Tree Hospice Newsletter?

To receive the Newsletter, either via email or mail, give us a call (564-4346) or send us an e-mail at: wecare at pinetreehospice.org


If your question was not answered, please call and ask anyone at the Pine Tree Hospice office
(207) 564-4346 Dover-Foxcroft